What Not to Do After a House Fire

2/21/2018 (Permalink)

House fires can be scary! Make sure you're prepared!

SERVPRO Cedar Mill/Oak Hills is here to help!

• Do not enter your home until you’re given permission that it is safe.
• Do not turn on gas, water or electric utilities until a professional has deemed them safe.
• Do not start or move your vehicle if it has been damaged.
• Do not try to clean any of the smoke or soot damage yourself. Leave that to professionals who have the proper safety equipment and experience.

What to Do After a House Fire

• Get permission from Fire Department officials before you re-enter the fire-damaged structure.
• Contact family members and loved ones to inform them of the accident.
• Attend to frightened pets and ensure their safety and comfort.
• Call all utility providers (electric, gas, water) and inform them of the fire.
• Call your homeowners insurance company to begin the claim process.
• Call SERVPRO Cedar Mill/ Oak Hills at (503) 619-6198– available 24/7, 365 days a year – to discuss fire restoration services.
• Understand and acknowledge the specifics of the “fire report” issued by the responding fire department and make sure you get a copy. Obtaining a copy depends on the state you live in and cause of the fire. A fire report is an official document that details the specifics of the incident. This is important for insurance purposes.
• Document all fire damage. Take photographs and detailed notes of damage to property.
• Retrieve valuable belongings and irreplaceable heirlooms before you leave the property.
• Contact your local police department to notify them that your home will be temporarily vacant. Next, notify your children’s school so that teachers know your children are going through a stressful time. Finally, notify the post office to hold or forward your mail.
• Start the process of replacing important documents lost in the fire (licenses, passports, birth certificates, etc.)
• Fires can be traumatic for your entire family. Take care of everyone’s emotional needs and schedule counseling, if necessary.
• If your home was damaged from a wildfire, you may be able to apply for Fire Management Assistance.
• For disaster relief, contact your local Red Cross or The Salvation Army.

SERVPRO Cedar Mills/ Oak Hills fire damage restoration uses state-of-the art fire damage restoration technology and procedures to help get your home back to its preloss condition. Our professional technicians will treat your property with respect during the restoration process. Call (503) 619-6198 or request a home restoration quote.